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Global IT Professionals

Your Trusted Partner in Global IT
Infrastructure
and Support

Are you an IT outsourcing reseller or MSP seeking global expansion? Our services offer 24/7 access to a
skilled team of 5,000+ IT engineers worldwide. Whether you need rapid break-fix support, global project
resources, IT services assistance, or dedicated/on-demand solutions, we're here to help.

our services

We Provide Global IT Solutions

Your reliable, affordable third-party maintenance option for your complete IT infrastructure is 24×7 worldwide IT support

Allocate engineers for adaptable, affordable, and skill-specific support in end-user, network, and data center assistance

Global Smart Hands tech team guarantees minimal downtime, supporting various installations, and swift EPOS solutions

Resource in 4 hours? Global Smart Hands delivers on-demand expertise with tailored SLAs, 24/7, within your budget

Your one-stop solution for data center and office needs, from relocation to hardware installation, with expert care

Desktops, servers, and networks are deployed by experienced international professionals for cost savings and quick, effective deployment globally

Empower end users worldwide with swift IT support, 24×7 availability, and customized SLAs across 150+ countries

Customized network management for peak performance, with personalized dashboards, Special to your business needs

Global experts in IT audits, pre or post-deployment surveys, & device installation, delivering precise reports & client inventory worldwide

Why choose global smart hands?

For Global IT Support & Maintenance

Global smart hands has a readily available and dedicated team of engineers and IT professionals in 5 continents and 150 countries. Our services are available round the clock, and 365 days a year to provide quality services to our clients to fulfill their needs.

Simplified communication

Cost-effective pricing

International infrastructure

Fast part replacement

Support in remote areas

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Some of Our Happy Customers

It's Just a Click Away!

We Provide Global IT Solutions

Our on-demand maintenance services dispatch skilled engineers to your clients’ locations, resolving IT equipment issues in offices, data centers, and beyond, regardless of their geographical location.

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Technologies We Work With

Blogs

Full-Time IT Resources vs SLA-Based
Full Time Resource

Full-Time IT Resources vs SLA-Based Support

In today’s always-connected business environment, IT services are no longer just a back-office function. They directly affect productivity, customer experience, security, and growth. As companies

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Countries Global Team & Coverages

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Successfully Completed Projects

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Secure stock locations for quick part dispatch

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Hour engineer call-out  response in major cities

Global Coverage Map

The green highlighted portions indicate countries where our team provides services.

Frequently Asked Questions

What is Global Smart Hands?

Global Smart Hands is a global IT consultancy providing rapid on-demand IT maintenance and on-site support in over 150 countries. We help businesses maintain, expand, and stabilize their IT operations worldwide without the cost of permanent staffing.

Global Smart Hands provide on-site IT support, hardware maintenance, network support, data center services, project-based resources, and 24/7 technical assistance tailored for global IT operations.

Global Smart Hands provides IT support services in more than 150 countries across Europe, the Americas, Africa, the Middle East, and Asia through a strong network of certified engineers.

In major cities worldwide, we offer a rapid response time of up to four hours. Our global coverage model ensures timely support even in remote or hard-to-reach locations.

Our clients include managed service providers (MSPs), IT outsourcing resellers, system integrators, enterprises, and channel partners looking to expand or manage IT services globally.

Yes. We regularly support MSPs and channel partners under white-label arrangements, allowing them to deliver global IT services under their own brand.

Do you provide 24/7 IT support?

Yes. Global Smart Hands operates 24/7, 365 days a year. Our centralized operations team ensures continuous monitoring, coordination, and rapid response to service requests at any time.

We enable businesses to extend their IT presence globally without hiring full-time local staff. Our on-demand model provides immediate access to skilled engineers wherever and whenever support is needed.

Our headquarters is located in London from which we coordinate global IT services across all continents in more than 150 regions. By partnering with local IT support vendors, we make sure that businesses get reliable IT support even in the most remote areas.

Our global reach, fast response times, customer-first approach, and strong partner ecosystem set us apart. We treat our clients’ businesses as our own and focus on long-term reliability and trust.

Yes. We provide skilled IT engineers and technical resources for short-term and long-term projects, including rollouts, migrations, audits, and infrastructure upgrades worldwide.

We follow strict operational standards, continuous performance monitoring, and service-level commitments. Our engineers are vetted, experienced, and supported by centralized technical oversight.