# Global Smart Hands

> Global Smart Hands (GSH) is a London based IT support and managed services company delivering 24x7 on-site and remote IT support in over 150 countries. With a network of 5,000+ certified IT engineers across five continents, GSH serves IT outsourcing resellers, MSPs, channel partners, and enterprises with break-fix support, IMAC services, desktop deployments, network and infrastructure management, EPOS and retail support, site surveys, and on-demand engineer dispatch backed by tailored SLAs, including 4-hour response in major cities.

Key facts about Global Smart Hands:
- Headquartered in London, United Kingdom, with additional offices in Pakistan and India
- Coverage across 150+ countries in Europe, America, Africa, the Middle East, and Asia
- 5,000+ IT engineers available 24 hours a day, 7 days a week, 365 days a year
- 4-hour engineer call-out response available in major cities under SLA
- Vendor-agnostic support covering SAN storage, servers, networking, wireless, EPOS terminals, desktops, printers, and end-user devices
- Secure global stock locations for fast replacement part dispatch
- GDPR compliant security protocols and encrypted communications
- Engineer skill levels from Level 0 to Level 3
- Serves SMEs, large enterprises, and global corporations across finance, healthcare, retail, and logistics
- Address: Office 182-184 High Street, North East Ham, E6 2JA London, United Kingdom
- Phone: +44 (0) 203 432 3728
- Email: Sales@globalsmarthands.co.uk

## Main Pages

- [Home](https://globalsmarthands.co.uk/): Overview of GSH global IT support, managed services, and on-demand engineer dispatch for resellers, MSPs, and enterprises
- [About Us](https://globalsmarthands.co.uk/about-us/): Company mission, values, global team structure, and office locations in London, Pakistan, and India
- [Services](https://globalsmarthands.co.uk/services/): Full catalogue of GSH IT support and managed services with summaries of each offering
- [Global Coverages](https://globalsmarthands.co.uk/global-coverages/): Countries and regions where GSH engineers provide on-site support, including major cities and remote locations
- [Contact Us](https://globalsmarthands.co.uk/contact-us/): Quote requests, phone, email, and UK head office details

## Services

- [24x7 International IT Support and Maintenance](https://globalsmarthands.co.uk/24x7-international-it-support-services-maintenance/): Third-party break-fix maintenance for complete IT infrastructure with global parts dispatch within 4 hours in major cities
- [End User Support](https://globalsmarthands.co.uk/end-user-support/): First line and service desk support for end users worldwide with 24x7 availability and customized SLAs
- [Desktop Support and Deployments](https://globalsmarthands.co.uk/desktop-support-deployments/): Remote and on-site desktop support plus global deployment of desktops, servers, and networks for medium to large businesses
- [Network and IT Infrastructure](https://globalsmarthands.co.uk/network-and-it-infrastructure/): Network management, IMAC deployments, rack and stack, cabling, migrations, and proactive monitoring with personalized dashboards
- [Resource on SLA](https://globalsmarthands.co.uk/resource-on-service-level-agreement-sla/): On-demand engineer dispatch under tailored service level agreements, with resources on site in as little as 4 hours
- [Site Surveys](https://globalsmarthands.co.uk/site-surveys/): IT audits, pre and post deployment surveys, and device installation with detailed reporting and client inventory worldwide

## Location Pages

- [24x7 IT Support and Maintenance in the UK](https://globalsmarthands.co.uk/services/24x7-international-it-support-services-maintenance-uk/): UK-wide support and maintenance coverage including London, Birmingham, and Manchester with 4-hour SLA response
- [Locations Sitemap](https://globalsmarthands.co.uk/sitemap/): Directory of country-specific support and maintenance pages covering the USA, Germany, France, UK, UAE, Saudi Arabia, Singapore, and 40+ other countries

## Resources

- [Why Pre-Deployment Site Surveys Are Crucial for Seamless Rollouts](https://globalsmarthands.co.uk/why-pre-deployment-site-surveys-are-crucial-for-seamless-rollouts/): Guide to how pre-deployment surveys prevent downtime, delays, and budget overruns during IT rollouts
- [Site Surveys: First Step to Optimizing Your IT Environment](https://globalsmarthands.co.uk/site-surveys-first-step-to-optimizing-your-it-environment/): Comparison of full-time IT resources versus ad-hoc support and how the GSH hybrid model serves both

## Optional

- [Get a Quote](https://globalsmarthands.co.uk/contact-us/): Request pricing for global IT support, project resources, or dedicated engineers